services
Our company specializes in providing holistic services for all aspects of human resources Management. Our team of experts is at your disposal to discuss any matter concerning your company’s human resource activities and provide you with the best solutions that will ensure high quality, efficiency, productive and above all achievement of your company’s objectives.
Training
Our team reviews your company’s operations and identifies your training requirements and provides you with a complete training program that addresses all your training needs.
We provide amongst other:
- Induction trainings
- Skills training
- Procedural training
- Customer Services trainings
- Management trainings
- Tailor made trainings for specific requirements are also available.
Organizational & Manpower Planning
Every organization must have an operational structure and the necessary manpower that can allow the organization to function in an efficient productive and cost effective way.
RCS develops your organizational structure and suggests the manpower allowances necessary for this structure developing the jobs descriptions for the various organizational positions.
Nautical & Hotel Crew Management
We undertake the complete management of the Nautical and Hotel Crew on board river cruises and ensure that nautical cruise services are focusing on safety, technical surveillance of the vessels and economic navigation whilst hotel services offer your customers excellent products & services allowing your company to achieve its quality and financial objectives.
Operational Process Re-Engineering
Our consulting team analyzes the operational procedures and methods used in the normal operation of your company and provides you with an detailed analysis of your operations making suggestions for changes that might be necessary for an more efficient operation.
Performance Appraisals
Though sophisticated, but practical evaluation systems we provide you with a detailed appraisal of your personnel and identify any weaknesses that might be present with your operations and suggest the most efficient and cost-effective methods to improve your employee’s performance.
Operational Systems Design & Implementation
Operational Systems and procedures are the cornerstone of any successful organization. Our team reviews your operations and develops operational procedures that help achieve your organizational objectives.
It also helps you develop and implement quality systems such the ISO 9001 ISO 22000 OHSAS 18001 and ISO 14001.
Recruitment and employment
We undertake the complete function of recruitment and employment.
This includes identifying potential manpower markets, advertising, screening, interviewing, selecting and employment contract agreements.
Quality Audits
Utilizing market tools such operational inspections and mystery shopping visits we evaluate your product quality and delivery as well as your overall operations and facilities providing.
Strategic Human Resource Planning
Our team of experts will review your company and develop a tailor made strategy that will identify your human resources requirements and develop the strategy that would help you achieve your company’s objectives.
